Last updated: November 2026
At trakfarma.com we are committed to ensuring that your personal data is processed responsibly, transparently and securely.
1. Data controller
The controller of your personal data is MEDINEXT SOLUTIONS, S.L., tax ID (NIF) B27539907, with registered address at Av. Doctor Jiménez Díaz, 5, 03005 Alicante/Alacant, Alicante, Spain.
You can contact the controller by email at info@trakfarma.com or by phone on +34 659 438 893.
2. Personal data processed
Through the contact form we process the data you provide: full name, hospital or centre, position or department, email address, phone number and the content of your message.
3. Purpose of processing
The data provided is used to handle enquiries, send the information requested and maintain communications related to the services offered. It will never be used for any other purpose.
4. Legal basis
The legal basis for processing is the user’s consent, given when submitting the form, and the legitimate interest of MEDINEXT SOLUTIONS, S.L. in responding to enquiries, requests for information and communications relating to its services or to a potential professional or commercial relationship.
5. Recipients
Data is not disclosed to third parties, except where required by law or where necessary to provide the service through technology providers acting as data processors with appropriate safeguards.
6. Retention period
The information provided will be kept for a maximum of 12 months if no commercial or professional relationship is subsequently established. Otherwise, the data will be transferred to the systems used for the contracted service.
7. Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability. If you believe the processing does not comply with the law, you may also lodge a complaint with the Spanish Data Protection Agency (aepd.es).
8. How to exercise your rights
Send a request to info@trakfarma.com stating the right you wish to exercise and including the information needed to identify you.
9. Security measures
MEDINEXT SOLUTIONS, S.L. applies appropriate technical and organisational measures to ensure the security, confidentiality and integrity of personal data, preventing its alteration, loss, or unauthorised processing or access.
This is a translation provided for convenience. In the event of any discrepancy, the Spanish version prevails.